Account Director, Ticketing Vertical

New York, United States · Customer Success


Rokt is a marketing technology company whose core mission is to make the e-commerce transaction smarter by optimizing the checkout for each individual across products, UX and campaigns. Rokt's product solutions include Rokt Commerce that helps brands get smarter in the transaction, Rokt Acquire that helps marketers acquire customers in the Transaction Moment and Rokt CalReply that helps brands drive timely action through their calendar.

Founded in Sydney in 2012, our team now includes 180+ “Rokt’stars”around the world with operations in the US, Canada, UK, France, Germany, The Netherlands, Australia, New Zealand, Singapore and Japan. With an annual revenue run rate of $100m+ & a vibrant company culture Rokt was recently named one of Deloitte’s Fastest Growing Tech Companies in North America. Our culture is guided by our four core values: Smart with Humility, Customer Obsessed, Conquer New Frontiers, and Enjoy the Ride. These values help us recruit, retain and promote the right talent around the globe and ensure we have the right conditions to do your best work. To date, Rokt has raised USD$34million in funding from major investors including Moelis Australia, Time Inc, John Ho, Lachlan Murdoch, Greg Roebuck and Square Peg Capital.

The Account Director is a critical role within the Rokt Ticketing Team. This individual will be responsible for the successful execution of the account team with key Ticketing partners on the Rokt platform.

This role will work to cultivate relationships with the key decision makers and influencers at the strategic partner and lead the delivery of sustainable short to long-term revenue growth through expanding existing relationships and creating new ones throughout these organizations.

The role will manage a small team to drive best practice account management to all clients. They will also combine their management experience with the Rokt Values to become an effective leader within the Rokt organization.

The ideal candidate has a digital marketing mentality to map and understand an account and what drives value for the client. The individual should be an execution-focused team player that displays maturity, commands trust and inspires confidence; with excellent people and technical skills and the ability to thrive in a dynamic, competitive environment where multi-tasking is the norm.

This person will eventually become an expert in the ticketing space, offering our customers vertical expertise and consultation to help them grow their partnership with Rokt.

This role will report to the VP, Customer Success.

Key Responsibilities include:

This is a hands on role in an exciting, fast paced environment.



Working for Rokt has many perks and benefits, including:

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